Consultancy

It is surprising how regularly management's perspective on an existing business process is completely different to how a situation is actually managed, as processes tend to develop over time. Until you understand how the business currently runs and what the costs, are you can't be clear how changes to the process using software are meant to improve it. The changes may actually be costing you more...This can make justifying expenditure extremely difficult!

Consultancy services prior to a system installation can be the best way of defining the existing business situation, so investment made is not wasted. Steam Software Consultants can help with this. This could take the form of

A detailed requirements specification which will consider your existing processes and how they may be developed or speeded up using technology A Business Process Review, a more detailed assessment of the business position by department including KPI reviews

A Management Information and Control Assessment (MICA) review, which will identify in great detail where your business may benefit from process review or software to help automate the business. This includes a review of Marketing, Sales, Operations, Purchasing, Managing Information, Customer Service, Training, Personell development, Accounts,Product Performance, how Knowledge is managed across the business.